INFORMATION WE COLLECT
In running and maintaining our website may collect and process the following data about you:
Information about your use of our website including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
Information provided voluntarily by you. For example, when you register for information or make a purchase.
Information that you provide when you communicate with us by any means.
We do not see your financial or credit card details using our checkout. All orders through our website are handled by third party payment processors, for example PayPal. We only see the information you provide us with i.e. your email address, first name, last name, billing address and any information provided to us by the Paypal payment processor.
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever
You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer. Please note that certain areas of the website may not be accessible without them enabled.
Financial Information Collection, Retention, and Use
In the course of doing business with you, we collect, and use certain financial information from you such as PayPal Account info. This data is encrypted using Secure Socket Layer (SSL) technology as described above. WE DO NOT RETAIN OR IN ANY WAY STORE this data in your account profile, in your order history, or anywhere else in our database. This data is thus only exchanged (using SSL) with our payment processing system (PayPal, Inc.) at the time of purchase and NOT kept on record by us. This is for your added security. This is also why you must enter your financial data every time you place an order with us.
The goal of our existing email communications is to inform our Newsletter Subscribers of the new soundware releases which are published on a weekly basis. Our Newsletters include the links to our new products, information about promotions and latest news from our industry.
We are very careful about the antispam practices of these businesses and never cooperate with companies that are outside the scope of our audience or our industry or which have an unclear Antispam Policy.
We do not sell or distribute (for financial gain or for free) or otherwise disclose any partner or customer e-mail addresses to any third parties except when legally required. We do NOT abuse this system and email you every week. We email you only when we have important information to share with you.
Every newsletter contains an Unsubscribe link at the bottom of the message.
There are situations which by their own nature require us to send you emails. These include:
Sending you purchase receipts or invoices for each completed transaction on our website.
Sending you emails concerning technical, legal and support matters.
Please make sure you do not flag ymlp.or Ultimate X Sounds as ‘Spam’ or ‘Unsolicited’ in your email application. When you register and do not find an activation email in your inbox, check your spam folder.
STORING YOUR PERSONAL DATA
In operating our website it may become necessary to transfer data ( e-mail address ) that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.
Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.
DISCLOSING YOUR INFORMATION
In the event that we sell any or all of our business to the buyer.
Where we are legally required by law to disclose your personal information.
To further fraud protection and reduce the risk of fraud.
THIRD PARTY LINKS
The website does not store your credit card and payment details on our server. The website retains details of your purchases and purchased products in your profile, but no sensitive details relating to your payment methods are stored or handled only by PayPal.
When you order our products online or create an account with us, the personal information you provide to us is encrypted using Secure Socket Layer (SSL) technology. SSL is a commonly used protocol for managing the security of a message transmission on the Internet. SSL uses a program layer located between the Internet's Hypertext Transfer Protocol (HTTP) and Transport Control Protocol (TCP) layers. SSL is included as part of most modern Web-browsers and Web-server products. Older browsers may not accommodate SSL sessions, so you should ensure that the browser you are using includes the SSL technology. Our certificate is a Network Solutions Secure Link SSL Certificate.
To constantly improve content and usability of this website, we use analytics technologies by Google LLC with the product „Google Analytics“, „AdWords Conversion Tracking“. To achieve that session and behavior data is collected and statistically analysed. For that purpose cookies are used. The data is processed anonymously so that it is impossible to link it to actual individuals.
Terms & Conditions
This product contains synthesizer presets.
Presets do not contain sampled audio (melodic or otherwise) but rather ‘data’ (synthesizer programs) .A collection of presets are collectively referred to as a bank.
ULTIMATE X SOUNDS aim to deliver the highest quality products on the market. Customer satisfaction is number one on the list of our priorities.
However, due to the nature of our products (non-tangible irrevocable goods), all digitally delivered products from ULTIMATE X SOUNDS are not eligible for return or refund. The customer may at any time cancel their order before payment has been processed.
We thoroughly check all our products before we put them up for sale; any issues that occur are likely to be on the customer’s end. We’ll do our best to help resolve any technical issues, but beyond that there’s little we can do in terms of refunding.
We reserve the right to refuse any refund requests.
To minimize refund requests, we urge that you double-check your orders before purchasing. Make sure the product you’re ordering is compatible with your operating system and software you own. We reserve the right to refuse any refund requests and will not be held at fault for customer mishaps.
We also recommend checking your previous orders before completing a transaction to confirm you do not purchase any ULTIMATE X SOUNDS libraries twice.
We suggest that all customers back up their orders on a separate hard drive or cloud system to protect against loss of products purchased from ULTIMATE X SOUNDS. In the unlikely event of a failed, lost, or broken hard drive, ULTIMATE X SOUNDS will replace download links for a previous order only after being provided with proof of purchase from the customer.
This is applicable to all orders made within a two-year period, any purchases of a later date than two years will not be covered.
All melodies used in the demonstration files are copyrighted to the respective owners. All the MIDI data and sequences are strictly for educational purposes only, and not to be abused in any way. If you purchase an item containing Steinberg Cubase Project File(s) and/or associated MIDI files you are agreeing to these terms.
The ordered product is sent manually. We execute all orders within 1-6h.
An order confirmation and the content will be sent to your Paypal e-mail address.
If you didn't get our e-mail with attached files, please check SPAM folder in your mail box.
( Because of the similar-sounding message we are sending , usually our correspondence goes to spam folder)
To avoid problems in the future, mark our e-mail address as a trusted.
if you still have not received an email , please contact us at
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